We read every message.

Questions about your order, the formula, or your cat's situation. A human answers, usually within one business day.

The fastest way to reach us. Include your order number if you have one.

A note on urgent situations

We can help with orders, ingredients and how Sweepaw works. We can't advise on your cat's health. If your cat is vomiting most days, straining, hiding, losing weight, lethargic, or if you see blood, that's a call to your veterinarian today, not an email to us.